FAQ for Students

 

Q.1- Can I get the same educator throughout the course?
A.- We are focused on delivering an uninterrupted and quality learning experience. Barring exceptional circumstances we try to keep the same educator for a student throughout the course and based on the tutor's availability, we prefer to keep same tutor for upcoming years as well.

 
Q.2- What is the duration of the course?
A.- It completely depends on the learning style and ability of the student. If a student grasps the concept quickly our teacher will move on to the next topic. If a student is struggling, our teacher may have to repeat the topic and that, as you know, requires additional time. We don't want to rush. Our objective is to make sure students develop an understanding of the concept and are able to apply it. We believe 8 lessons per month gives most student more than enough time to cover math subject like Algebra 1 or II in one school year.
 
Q.3-What is the duration of each session?
A.- Considering the productivity and the attention span of average students, we have decided to limit a session's duration to 45 minutes for 1st – 8th grade and an hour for 9th-12th grade students. Our educator may allow a 5 minutes break, depending upon the student's attention span.
 
Q.4- Do you offer makeup classes?
A.- Yes, we try to accommodate the student's family schedule and other needs. If there is an emergency or a student has planned time off or a vacation, s/he should inform our customer support team or teacher immediately. A session can be rescheduled with 48 hours notice.
 
Q.5- Do you offer special courses for summer break or track out periods?
A.- Yes, we offer special courses. Our special courses are designed for acquiring skills during summer break or track out for year-round schools. These courses are completed at a fast pace. Normally, the session durations for these courses are longer than regular courses and the whole course is completed in three weeks.
 
Q.6- Do you offer a referral incentive?
A.- We encourage referrals and offer very attractive referral benefits. Our referral benefits vary by reason and are updated very frequently. We encourage you to read our referral policy to find your reason or to contact our student support specialist.
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