FAQ for Parents
Q.1- How does this program works?
A.- We are a one on one math tutoring service provider. Our experienced education professionals deliver lessons in real time using internet technology. Every enrolled student is provided with a user id and password to access a virtual class on our Web site. Our course coordinators work with students and parents to schedule the lesson time and day. On scheduled time, the student logs in to our Web site from his/her own home to attend the live session.
Q.2- Which subjects and grade levels do you teach?
A.-Currently, we are offering math supplemental education and test preparation. We are offering our services for 1st through 12th grades students. Our test prep service is targeted for PSAT/NSQMT, SAT, GMAT, GRE, ACT.
Q.3- What are the benefits of your educational program?
A.- It is similar to hiring a cab versus hopping on public transportation. Our program is customized to meet each student's academic needs and is delivered right in your own home. No more driving to the center and no more classes missed because of bad weather or traveling schedule. As long as the student has a computer and internet connection, s/he can enjoy his learning anywhere.
Q.4- How your program different from others?
A.-We take very personalized approach and our sessions are delivered in one on one setting. We pride ourselves on our passion for education and quality of our service. We guarantee that your child will be taught by a highly qualified education professional. We customize lesson plan according to each student's learning style and ability. With customized lesson plan, personalized attention, and use of technology we inspire and motivate students to achieve academic excellence.
A.-We take very personalized approach and our sessions are delivered in one on one setting. We pride ourselves on our passion for education and quality of our service. We guarantee that your child will be taught by a highly qualified education professional. We customize lesson plan according to each student's learning style and ability. With customized lesson plan, personalized attention, and use of technology we inspire and motivate students to achieve academic excellence.
Q.5-What types of programs do you offer?
A.- We offer two types of services: Standard Math Program (SMP) and Math Test Preparation (MTP). Our SMP service is one on one basis and we assign a dedicated educator to work with each student. This service is ideal for students who prefer individualized learning environment. Math Test Preparation is designed to help students prepare for competitive exam such as PSAT, SAT, ACT, GMAT and GRE.
A.- We offer two types of services: Standard Math Program (SMP) and Math Test Preparation (MTP). Our SMP service is one on one basis and we assign a dedicated educator to work with each student. This service is ideal for students who prefer individualized learning environment. Math Test Preparation is designed to help students prepare for competitive exam such as PSAT, SAT, ACT, GMAT and GRE.
Q.6- How do you assess student's skills?
A.- Learning is an ongoing process and our teachers continually assess the student's progress and ability. As a first step for enrollment, we ask the student to take an assessment test. The assessment test is analyzed by teacher to determine the student's level of understanding of the subject. The assessment result is also used to customize the lesson plan.
A.- Learning is an ongoing process and our teachers continually assess the student's progress and ability. As a first step for enrollment, we ask the student to take an assessment test. The assessment test is analyzed by teacher to determine the student's level of understanding of the subject. The assessment result is also used to customize the lesson plan.
Q.7- What hardware and software are required for your service?
A.-In order to talk to teacher the computer should be equipped with a headset with microphone. We recommend purchasing a USB digital pad that allows student to write on it and share his/her work with teacher in real time. You are not required to buy any special software. There free software that students can use to create documents. The list of reliable free software is available at our Web site on FAQ page.
A.-In order to talk to teacher the computer should be equipped with a headset with microphone. We recommend purchasing a USB digital pad that allows student to write on it and share his/her work with teacher in real time. You are not required to buy any special software. There free software that students can use to create documents. The list of reliable free software is available at our Web site on FAQ page.
Q.8- How can I keep track of my child's progress?
A.- Parents play a very important role in a child's learning process. We highly encourage parent participation in their child's learning. After your child's enrollment, parent gets access to our Web site via a login Id and password. Our Web site allows parents to track their child's progress and grades online. Parents can also schedule a conference with the teacher or counselor to get feedback. Our teachers provide active feedback and continuously monitor student's progress.
A.- Parents play a very important role in a child's learning process. We highly encourage parent participation in their child's learning. After your child's enrollment, parent gets access to our Web site via a login Id and password. Our Web site allows parents to track their child's progress and grades online. Parents can also schedule a conference with the teacher or counselor to get feedback. Our teachers provide active feedback and continuously monitor student's progress.
Q.9- Is lesson schedule flexible?
A.- .- Yes, we try to accommodate the student's family schedule and other needs. If student need to reschedule session then s/he should notify the teacher or our student support service within 48 hours to avoid session charge.
A.- .- Yes, we try to accommodate the student's family schedule and other needs. If student need to reschedule session then s/he should notify the teacher or our student support service within 48 hours to avoid session charge.
Q.10- How can I enroll my child in your program?
A.- The student enrollment process is very easy. Parent or student can go to our Web site and enter information on ENROLL Web page to initiate the process. After the form is completed, our course coordinator will contact you to help you to schedule the assessment test and trial session for your child.
A.- The student enrollment process is very easy. Parent or student can go to our Web site and enter information on ENROLL Web page to initiate the process. After the form is completed, our course coordinator will contact you to help you to schedule the assessment test and trial session for your child.
Q.11- How can I pay for your services?
A.- Our services can be paid for with any major debit/credit cards (Visa, MasterCard, Discover, American Express), Pay Pal or by certified checks.
A.- Our services can be paid for with any major debit/credit cards (Visa, MasterCard, Discover, American Express), Pay Pal or by certified checks.
Q.12- My child is an advanced learner in traditional school student, Can he benefit from your service?
A.- Yes, our program is customized to meet each student's learning style and academic goals. We assess student's level using assessment methods and tests. Based on assessment results, we take a personalized approach and customize lesson plan according to each student's learning style, ability, and academic goals.
A.- Yes, our program is customized to meet each student's learning style and academic goals. We assess student's level using assessment methods and tests. Based on assessment results, we take a personalized approach and customize lesson plan according to each student's learning style, ability, and academic goals.
Q.13- Can my child get the same educator throughout the course?
A.- We are focused on delivering high quality learning experience. Barring exceptional circumstances, we try to keep the same educator for a student throughout the course.
A.- We are focused on delivering high quality learning experience. Barring exceptional circumstances, we try to keep the same educator for a student throughout the course.
Q.14- How long does it take to complete the course?
A.- Our objective is to make sure student develop thorough understanding of math concepts. The duration completely depends on the student's learning style and ability. If a student grasps the concept quickly, our teacher will move on to the next topic. If a student is struggling, our teacher may have to repeat the topic and that may require additional time.
A.- Our objective is to make sure student develop thorough understanding of math concepts. The duration completely depends on the student's learning style and ability. If a student grasps the concept quickly, our teacher will move on to the next topic. If a student is struggling, our teacher may have to repeat the topic and that may require additional time.
Q.15- What is the duration of each session?
A.-Considering the productivity and the attention span of average students, our session duration for 1st through 8th grade students is 45-50 minutes and for 9th-12th grade is one hour. Our educator may allow a 5 minutes break, depending upon the student's interest and attention span.
A.-Considering the productivity and the attention span of average students, our session duration for 1st through 8th grade students is 45-50 minutes and for 9th-12th grade is one hour. Our educator may allow a 5 minutes break, depending upon the student's interest and attention span.
Q.16- Do you offer special courses for summer break or track out periods?
A.-Yes, we offer special courses. Our special courses are designed for acquiring skills during summer break or track out for year-round schools. These courses are completed at a fast pace. The session duration and number of session per week vary based on student's ability and learning goals.
A.-Yes, we offer special courses. Our special courses are designed for acquiring skills during summer break or track out for year-round schools. These courses are completed at a fast pace. The session duration and number of session per week vary based on student's ability and learning goals.
Q.17- Do you offer a referral incentive?
A.-We encourage referrals and offer very attractive referral incentives. Our referral benefits policy varies by region and is updated very frequently. We encourage you to contact our student support specialist to get further information on our referral program.
A.-We encourage referrals and offer very attractive referral incentives. Our referral benefits policy varies by region and is updated very frequently. We encourage you to contact our student support specialist to get further information on our referral program.
